Our Services

Our suite of services is designed to optimize your businesses’ productivity and functionality–please feel free to get in touch to find out how we can customize a support package tailor-made to your needs.

Customer Support

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Phone Support

Phone support – We are able to set-up/migrate your inbound and outbound call center and assist your customers through phone and video calls with anything from queries to the handling of complaints.  

Email and Chat Support

Email support – We manage and respond to email communications swiftly, to a high professional standard and with the personal touch that will leave the customer feeling valued and heard. Chat Support – We are able to build/migrate the chat channels and provide your customers with 24/7 live chat support, ensuring effective and timely communication […]

Sales Support

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Social Media Support

Social Media Support – We manage your social media chats, comments, and review platforms – answering your customers’ inquiries, validating their feedback and turning the negative experiences into

Customer Experience Audit

Customer Experience Audit – We provide a systems-and-process based analysis of your current support system, identify areas for improvement and growth, help you to re-format your internal guidelines and expectations and re-train your team to meet them. By providing you with this full suite of solutions we help to minimize customer migration as the result of negative […]